VIVITEST 200ML Ceramic Essential Oil Diffuser,Stone Essential Oil Diffuser,Ultrasonic Aromatherapy Diffusers for Home

Edit: below is my original review. But Im updating it. I contacted customer service and they sent me a brand new one without any issues. I am so pleased that at some point, I will buy another one of their products because customer service is that good! As for issue of staining on outside of the product, I figured out the issue was using an essential oil that had a yellowish color to it and that caused the issue. Ive since switched to clear essential oils only in my new diffuser and don't anticipate any further issues. Hope this helps! ******* I bought this Jan 9, 2025. It stopped working today Jan 16, 2026. I have other diffusers that have worked far longer than 1 year so I cant say I would recommend this particular one unfortunately. Its really pretty, but the outside piece feels similar to rough porcelain and when the vapor (with the essential oils) comes down on the cover, the oils tend to leave stains on the cover. And I cant wash or scrub them off. *sigh*

Update #3: This diffuser has persnickety control buttons. I thought the 1st one failed because I couldn't get it to restart after three nights of working just fine. I wrote to seller, and they sent me a free replacement. Now that I've learned how to operate these unusual controls, I decided to test the "old broken" one again. To my surprise, tonight it works fine! So maybe the 1st one wasn't broken... might have been a case of complex controls and user unfamiliarity! Or... will it work for a few nights and then fail again? I'll update with news. Update #2: Seller sent a new diffuser, and it works fine. Great customer service! Update #1: Seller has agreed to "send a new kit." I'll update again if we receive it and it works more than three nights! We were excited to try our very first essential oils diffuser at night in our bedroom. Lovely style, subtle pleasant light, nice! Three nights it worked. Then I replenished water/oil again as usual and tried to start it last night. Nada! It would not turn on! I've checked and rechecked. Unplugged and replugged. Nada! I sent an email to the manufacturer today, and a message to the seller. I'm hopeful someone will respond and repair/replace it!

I purchased my Vivitest Ceramic Ultrasonic Essential Oil Diffuser for Aromatherapy as a cost-effective option to my previously purchased VITRVI Stone Essential Oil Diffuser. While I truly enjoyed both products, I was originally impressed with Vivitest's larger design option with multi color illumination features. I positioned my diffuser in my entry of my home and used it daily, enjoying the aroma and tranquility of device. I absolutely loved the unit. However, exactly 6 months after my purchase, the ON/OFF button no longer worked. The LIGHT button is still functional, and the device still illuminates when pressed, but has no aroma. No scent, no mist. I reached out to the manufacturer for assistance, and received an immediate response, to which I was grateful. I emailed the manufacturer to activate the 1-year warranty, as stated on their website. Support provided simple and easy instructions to trigger the unit's reset function. I was excited to try this option and to once again begin enjoying the full functionality and features of my respected device. However, to my disappointment, the reset function also failed. I quickly notified the manufacturer by email, once again, and received an immediate response from support, who apologized for my experience, requesting my address, and offered to replace my item. I was very pleased with support's follow up and resolution, as I was expecting a refund, but truly desired a workable unit. The manufacturer's offer to replace was pleasing and a most satisfying way to proceed. I thanked support for their quick email responses, business acumen, and thanked them for their solid business practices. I was excited to receive my replacement unit, and waited eagerly for it to arrive, my ears peaked and tail wagging with anticipation. However, after 3 weeks of non-delivery, I reached back out to support to follow up. This time, I received no response. A few days later, I followed up again, expressing my concern that I now felt deceived and ignored. Still, no response. I understand that products fail, emails get overlooked, and that no one is perfect. I took all these things into consideration and was still happy with my overall experience. However, because of the manufacturer’s continuance to ignore my plight, what was once only perceived as a simple, easily rectifiable outcome, has been magnified into complete regret and utter disappointment. I now feel that it is necessary to enlighten the world of my overall horrific experience with both Vivitest products, pricing, quality, and customer service. I do not recommend Vivitest products and made the effort to present product awareness through this online review. I give this product and manufacture 1 star out of 5 stars. Absolutely horrible! I have nothing positive to share. Only my complete and repugnant dissatisfaction and distaste of dreadful business practices and a subpar, inferior product. I felt compelled to spread the word. Thank you for hearing my disposition, and God bless. Eric Nabors REALTOR, CEO—Christ Empowered Owner Dedicated to you! Committed to Excellence! MEET YOUR NEW NABORS! "The best teams do not have people with similar skills —they combine the diverse talents and backgrounds from a pool of diverse individuals and appreciate the gifts that each one brings to contribute. Great teams have people that know their role and appreciate others as well.” - Sean Glaze

Works great, stylish especially the white color. I love the mood/night light that one can turn on. Cute and functional .its easy to set up and the size is great. Worth the miney

First of all, I had my first vivtest for over a year before I had to get a replacement. I decided to get the Vitruvi since this one only lasted over a year: when the Vitruvi came in: Blah, way smaller, itty bitty, did NOT produce the scent this Vivitest provided and after about a month, it began to give me problems, so I was totally bummed about the quality, seemed like they spent a bigger portion of their budget on amazing packaging versus the quality of the item. So, returned that and now I have the Vivitest, and I will just replace it again when it goes to s#$%: keep my protection plan and hopefully they will make better stuff

My sister has this diffuser and I love how much it actually diffuses the oil into the air - her house always smells great. I also love the cover- it’s ceramic I think? More classy looking than other plastic ones. I bought this a year and 3 months ago and it has been great, but it started only working occasionally and has now stopped working altogether. It must be the mechanics inside the base, because all the external pieces are clean and intact. Worked great while I had it. Disappointing it didn’t last more than a year.

This is a great piece. Works well. Look great. Quality material. Ease of use. Highly recommend.

This is a good essential oil diffuser, but if I was given the choice I would not buy it again. First, I run this all day and it seems to run out faster than other diffusers of its size. I have been having to refill this 3 times a day which may be my fault for not buying a bigger diffuser but still, it is annoying to refill. Also, when you shut the diffuser off, the lights do not shut off with it like other diffusers. Another thing is that there is no option for this to run constantly until it runs out; the only options are 30 mins, 1 hour, 2 hours, and 3 hours. But other than that it looks good and the light color options are nice. It is also extremely quiet.

Amei 😻 Incrível,super recomendo,o único problema é que o fio da tomada,achei um pouco fino e a tomada 🔌 não é padrão aqui no Brasil,mas é só comprar um beijamim e resolvido problema

An incredible product

Does not seem to have a good range, compared to other diffusers we've had before