SINGCALL Caregiver Pager Panic Button Alert Button Medical Alert System Emergency Button for Elderly SOS Alarm Bell for Seniors Tuya Smart Waterproof Wireless Pager (only 2.4GHz WiFi)

I bought this product to help my elderly grandmother be able to get ahold of me when she needed help. I was hesitant at first because of the mixed reviews but she used it for 3 months and it worked great! She was able to get a hold of me even when I was not in the home. This is a great product. The only downfall in my eyes is it needs WiFi to work. As long as the button is in the range and hooked up to WiFi the button can reach you and ring your phone even if you are in another town. It was easy to hook up and we were able to hook it to multiple cell devices to be notified. The notification tone is pretty loud and I had no problem hearing it in the middle of the night. I would recommend to others.

1/10 do not recommend SOS button only alerts when (a) the app is open and running on the recipient's phone and (b) your account is "logged in" on it. On my iPhone (as of Feb 2, 2026), I kept the app open, we pushed the button, and it alerted silently on my phone about 60 seconds after button press. When it DID alert, it came through 4/10 times. So I signed up for the $20 text service. Of ten button presses over a 1-hour test period (roughly one press every 5 minutes during testing), FOUR came through texts to my phone. The text messages come through less often than the app alert, even. (I set the app as high priority / critical, allowed it to come through DND, and set the text phone number as a contact & allowed it to alert through DND). Text service failed 7/10 times. Not worth the $20 extra.

Good and safe product to use.

The button has been great for an elderly man who is having trouble using a phone for help. How to make it work outside of the home: I know this device can only send a signal to another device in the same Wi-Fi network. But the app can communicate over the internet. You will need 2 devices. -1 phone or tablet that will stay in the house at all times. This will be your receiver -1 phone or tablet that is your primary way to be reached Download the Tuya smart app on both devices and sign in with the same account. (this is very important) Once the sos button is setup, it should appear on both when you log in. 1 device must always stay in the house, turned on and connected to wifi. Once it receives the signal from the button. The Tuya Smart app rings on all devices that its installed on. (granted you have notifications enabled and you have internet service.) Your receiver should either be placed in a common area, or near the person pushing the button so they can know that its working. Test and make sure it works for you. It happens to work for me with this setup. You should also have a backup method incase the button doesn't work for some reason.

It was easy to set up, and works well. The battery lasts a long time between charges. I bought this device for my Parkinson's afflicted wife, back last september. Until very recently, if she pressed the button, I would get a notification on my iPhone as well as my Apple watch... which was a perfect arrangement for me. However, about a month ago, it stopped sending notifications, even though opening the app clearly indicated that the alert was received in the phone. Just yesterday, while trying to debug the problem, I discovered that Tuya now demands a 'subscription' for the notifications to work. Admittedly, it's cheap... $5.99 for up to 100 notifications over a full year... but it left a bad taste in my mouth. Were it not for this 'sneak attack', I would have given a 5 star rating. EDITED TO ADD: Unfortunately, the button got accidentally put into the laundry, and after retrieving it from the dryer, it no longer worked. I'm ordering another, despite my antipathy towards the requirement for a subscription ($5.99 for 100 uses over one year). Frankly, I can't find another device which works with a cell phone and Apple watch, without the requirement for some sort of receiver. If I ever do, I'll trash this device and buy it. (Note: the Amazon listing for this device says NOTHING about the requirement for a subscription)

We purchased this for my elderly father. He insisted on living alone and we could have opted for a monthly fee option, but decided to try this first. Amazing! He would wear it around his neck and if he needed us for ANYTHING he pressed it and we all received text and emails within seconds. No fees just the low cost of this device. You then download an app to the iPhone and configure it. Wherever it’s going to be used WiFi is required since it used via the internet connection. When the button is pressed it goes to the service which immediately follows whatever the options are that you have set. In our case we set it up to send us all text messages, emails AND with some finagling was able to get our Alexa to broadcast that he had pressed it for help. My dad LOVED this thing just as he loved his Alexa. These tools allowed him to live alone until his passing at 91 years of age. He insisted on independence and he cleaned house, cooked his meals and did his laundry right up to the end. Technology like these things can be instrumental in living independently in many situations. This device was one of them! We have now repurposed this thing for another similar situation and it’s awesome.

My mom comes and stays at our house often, yet she has gotten older and her health is quite frail. We only have cell phones, so when we go to work I always worry when we leave her alone. I'm always worried about her falling and no one being around and her having no way to call for help. We have an inexpensive security video camera that we use to check in periodically on our phone, but that didn't solve the problem of her calling us if she falls. This WiFi Smart SOS button is perfect and allows my mom to contact me at work if she falls. Set up was very easy, the app was easy to install on my phone, and this has helped relieve my mind so much. Great item and I highly recommend this item if you are a caregiver and need something for an emergency.

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Easy to set up

Perfect. Easy to install and works wonderful.

Muito bom para deixar com idosos ou pessoas com dificuldades motoras. Testado e aprovado. Precisa de wifi para emitir o sinal de ajuda quando é apertado o botão, e então aparecerá um aviso nos celulares que baixarem o app dele, chamado TUYA. Pode ser usado em mais de um celular ao mesmo tempo, então a familia toda pode receber o sinal.

This is a great product. Purchased it for my elderly grandma who is not technology literate so can’t use a mobile phone well, peace of mind knowing that we will be informed if anything happens whilst we’re out. Set up took a while but worked after a few attempts. Luckily our sky broadband has been set up with both 2.4 ghz and 5 ghz, if not then you will need to set your broadband router to 2.4ghz or the set up will fail. If you’re setting up the device from you’re phone, I found it worked when I turned off my mobile data. The button is sleek and comes with a lanyard so she can have it around the house and Velcro pads to put in a fixed location. Once the button is pressed I receive a notification on my phone a few seconds after. The notification is persistent (like a phone call) and is only silenced when I open the app on iPhone or when you open the notification on android so we don’t miss the alert.