Question 1

I recently brought same fan and loved it.  This is my second one, but when i plug it in it does not come on as the first one i brought.  Is it broke o

Accepted Answer

Hi friend, thanks for your support on us. Does the LED display show the rest battery when you plug it in? Can you turn on the fan without charging? Welcome to contact us by clicking “Sold by TriPole” under ”add to cart” button, we need more details for your issue so we can help you!

Question 2

Charge display only shows 90 ....and 0 blinks never changing to another number...0....1...2...3??? Never shows ...a. 100 %  for fully charged.???Help

Accepted Answer

Hello friend, we are sorry for the inconvenience caused to you. We guess you meet the LED display error issue, some may have this issue during production, we will fix quickly. Please don't worry that it won't affect normal use, actually the fan is fully charged. The fan can be fully charged in 3-3.5 hours. Welcome to send us an email if you have any issues, thanks for your support!

Question 3

Micro  USB charger?

Accepted Answer

Hi friend, No, the fan comes with a DC plug adapter, it supports fast charging and can be fully charged in 3.5 hours. Hope this is helpful for you!

Question 4

Hola. Cuál es la duración de la carga, o sea, hasta cuántas horas puede durar su carga?

Accepted Answer

Hello friend, according to our test data, this fan can last 5-31.5 hours after fully charged, and if you use oscillation function at the same time, it will last 4.5-17 hours, the duration varies from different speed. Hope this is helpful for you!

12" Standing Fan

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