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"When everybody zigs, zag," says Marty Neumeier in this fresh view of brand strategy. ZAG follows the ultra-clear "whiteboard overview" style of the author’s first book, THE BRAND GAP, but drills deeper into the question of how brands can harness the power of differentiation. The author argues that in an extremely cluttered marketplace, traditional differentiation is no longer enough―today companies need “radical differentiation” to create lasting value for their shareholders and customers. In an entertaining 3-hour read you’ll learn: - why me-too brands are doomed to fail - how to "read" customer feedback on new products and messages - the 17 steps for designing “difference” into your brand - how to turn your brand’s “onliness” into a “trueline” to drive synergy - the secrets of naming products, services, and companies - the four deadly dangers faced by brand portfolios - how to “stretch” your brand without breaking it - how to succeed at all three stages of the competition cycle From the back cover: In an age of me-too products and instant communications, keeping up with the competition is no longer a winning strategy. Today you have to out-position, out-maneuver, and out-design the competition. The new rule? When everybody zigs, zag. In his first book, THE BRAND GAP, Neumeier showed companies how to bridge the distance between business strategy and design. In ZAG, he illustrates the number-one strategy of high-performance brands―radical differentiation. ZAG is an AIGA Design Press book, published under Peachpit's New Riders imprint in partnership with AIGA. For a quick peek inside ZAG, go to www.zagbook.com. Review: Essential Reading for any startup: learn how to differentiate your offerings - This is an excellent book. This is by far the best book I've read on how to differentiate your brand or services. The book is easy to read and yet profound. Essential reading for any startup Review: Best Brand Book I've Ever Read - I was recommended this by a colleague who's worked in branding for a number of years. Unlink lots of other books in this space, ZAG is very real and practical. I've come away with a number of very useful "tests" which I can use to check what I'm doing and why I'm doing it. I'm going to re-buy it once I get my Kindle.






























| Best Sellers Rank | 251,251 in Books ( See Top 100 in Books ) 9 in Maya 44 in Amazon Online Shopping 71 in Web Graphics & Animation |
| Customer Reviews | 4.5 out of 5 stars 659 Reviews |
C**B
Essential Reading for any startup: learn how to differentiate your offerings
This is an excellent book. This is by far the best book I've read on how to differentiate your brand or services. The book is easy to read and yet profound. Essential reading for any startup
D**O
Best Brand Book I've Ever Read
I was recommended this by a colleague who's worked in branding for a number of years. Unlink lots of other books in this space, ZAG is very real and practical. I've come away with a number of very useful "tests" which I can use to check what I'm doing and why I'm doing it. I'm going to re-buy it once I get my Kindle.
P**I
Four Stars
Informative read
N**I
An excellent book — informed
An excellent book — informed, concise and really well-written. Also small enough for a coat pocket so it's easy to carry around some daily inspiration.
C**E
Five Stars
perfect description fast delivery
R**S
How to "zag" when everyone else "zigs"
In a previous book, The Brand Gap, Marty Neumeier explains how companies can bridge the gap between business strategy and customer experience, noting that brand-building isn't a series of isolated activities; rather, it is a complete system in which five disciplines - differentiation, collaboration, innovation, validation, and cultivation - "combine to produce a sustainable competitive advantage. " His intent in Zag "is to zoom in on differentiation to reveal the system within the system." Initially, he observes that the human mind deals with clutter the best way it can: by blocking it out. As a result, "the newest barriers to competition are the mental walls that customers erect to keep out clutter. For the first time in history, the most powerful barriers to competition are not controlled by companies, but by customers. Those little boxes they build in their minds determine the boundaries of brands." (Thomas H. Davenport and John C. Beck also have much of value to say about these boundaries and barriers in The Attention Economy: Understanding the New Currency of Business.) In his latest book, Neumeier explains how to overcome these barriers with radical innovation - "the engine for a high performance brand" - that requires mastery of four disciplines: 1. Finding your zag 2. Designing your zag 3. Building your zag 4. Renewing your zag Everything begins with identifying the zag. That is, offering something that combines the qualities of both good and different. "When focus is paired with differentiation, supported by a trend, and surrounded by compelling communications, you have the basic ingredients of a zag." OK, but how to do that? Neumeier provides a design process that consists of 17 checkpoints, each formulated as a question. He explains how to answer each of them correctly (i.e. an answer most appropriate to the given organization) by proceeding through a sequence of 17 checkpoints, each of which evokes a question to be answered correctly (i.e. appropriate to the given organization), with the first two previously posed as a trilogy in The Brand Gap: "Who are you?" and "What do you do?" Responding to them may prove far more difficult than it may first seem and a correct (i.e. appropriate) answer to each is essential to achieving radical innovation. The third question posed previously, "Why should I care?" creates an even greater challenge. Fortunately, a correct (i.e. appropriate) answer to that question will be revealed by carefully proceeding through the remaining 15 checkpoints. It is truly remarkable how much substance and how many thought-provoking questions Neumeier provides within a narrative of less than 200 pages. With both rigor and eloquence, he explains how radical innovation can break through ever-increasing clutter in a competitive marketplace, whatever and wherever it may be. Special note should also be made of the book's production values. All of his core concepts, checklists, key points, observations, and recommendations are presented within a visually appealing context. The last time I checked, there are about 34,000 business books on the general subject of brands. Neumeier has written two of the most valuable among them. Bravo!
M**T
Zag A strategy for high performance brands
Zag - rocket fuel for the would be tycoon. Everything about the book is appealing and well worth a read if you are trying to establish a niche in the market.
D**D
Having the courage to be different
If you type Branding into Google, you will find 1,330,000 references. Everyone knows about it, talks about it, but few have created a successful brand and can explain to others how they did it. Marty Neumeier has and can. He explains how to do it in simple stages avoiding jargon and confusion. This is not a 'padded' book, I read it in two sittings. He writes beautifully with a full knowledge and appreciation of the next question on the reader's lips. I particularly liked how he used the running example of a fledgling company throughout the book, bringing to life its stage by stage growth and illustrating how ground-breaking differentiation was achieved. This is an essential book for designers and clients who need to demystify the branding process, and it will help them generate the vision and courage needed to create a unique brand.
M**N
Pflichtlektüre für Marketer
Das beste Buch, das ich bisher über Marketing und Branding gelesen habe
A**R
A must read for any business owner!
Changed my perspective on my business! Such a great guide for busy owners that want to their brands to make an impact.
N**A
英文だがわかりやすい。
この本は、著者の前著を読んでいなくても支障なく読める。 図解もシンプルで、わかりやすいので、日本語版を待たなくても良いと思います。 ただ、最後のほうに、シンプルにまとめた部分があるので、ここだけ読んでも全体が理解できると思います。 見出しと本文内容の中間的な箇条書きというイメージです。
C**N
Lo compré pues Brand Gap es mi libro preferido de Marketing
de mis libros favoritos de estrategia
P**O
Ótimo livro
Seguindo o Brand Gap, o Brand Zag é ótimo para quem precisa de insights de inovação em gestão de marcas e estratégias de branding.
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