ANNKE 5MP TVI CCTV Security Dome PT Wired Camera with 350°pan and 90°tilt | Security Add-On Cam for Home Surveillance System, 100ft IR Night Vision, IP65 Weatherproof (DVR Required, Not Included)

This camera was easy to install and the included drilling template made setup much more convenient. The image quality is very good, the pan and tilt functions provide excellent coverage, and the overall range of motion is impressive. It seems like a solid add-on camera for anyone wanting flexible outdoor coverage.

This was a great choice for an upgrade of my non ip cameras. I had a bullet camera which didn’t have a wide enough angle for what I needed. This camera has a nice picture. I was pleasantly surprised when the PTZ worked , my dvr was not supposed to have coaxial control.

This analog camera is advertised as WIDE Compatibility. Nothing further from truth. I purchased in the hopes of using the pan and tilt feature which does not work with its own annke brand DN81R dvr, so its functionality is limited to fixed view, even AFTER a firmware update. Even the Annke vision APP proved worthless as the scanner would never acknowledge either the QR code OR the Bar code EVEN manual attempts to register would not support the total number of digits. Support is protracted due to it not being available during USA working hours. I am very computer and network proficient so this is not coming from a novice. Folks, its just not a user friendly, out of the box , setup. In fact, the annke analog fixed vision, less expensive camera i was using,,, is better.

For the price can't beat it, mounted in a semi covered location, unhooked a older fixed camera plugged in both cables and all ready to go. Color seems sharper than my others but Not off. Love the viewing angles I can watch storms roll in now.

Update 2024/09/16: Groups: The Annke tech continued to work with me and said he was able to create a group that did not get deleted. I have not been successful. Tech offered to log on to my system to try to figure it out but I was not comfortable with that. No judgement of the tech. It's just not good practice. So I'll just leave it for now. Motion detection: Annke informed me that the 'Human' checkbox under the detection setup is not for limiting detection to humans, but for limiting the sending of notifications to detection of humans. Camera will pick up just about any motion - human, raindrops, flowers moving in the breeze, etc. I was able to limit detection by reducing the sensitivity setting, adjusting the detection zone and setting up privacy mask areas. The privacy mask function allows the user to block out areas in the detection zone from being seen or recorded. This camera seems to be more sensitive to motion than my older, non-PT Annke cameras. It also seems to pick up more motion at night than during the day. I'm guessing maybe pixelization in the low light is interpreted to be movement, but I have no proof of that. There are four different ways to access the system. - Directly on the DVR via mouse (provided with my DVR). I was also able to use a keyboard (not provided). - Local web access using a browser and entering the url of the DVR (192.168.x.y), like accessing your router directly. - Computer (laptop, desktop) using software that needs to be downloaded and installed. Annke said they do not recommend changing settings or setting up a recording schedule using this software, but to connect to the DVR directly as there 'are often problems with not being able to save'. - Phone using an app that can be downloaded They each differ from the rest in form and function. I use the one that makes sense in each situation. All allow me to view both live and recorded video. Overall, I am still pleased with the camera and Annke, enough that I bought a second of these PT cameras. Update 07/26/2024: I received and installed the new equipment (DVR) to enable me to use the PT camera. Short answer - it now pans and tilts just fine. I can view cameras on both DVR's. The laptop (Windows) app lets me select and group cameras from both DVRs so I can see all on one screen. On the phone app I did not find a group function, but I don't need it as both DVRs are available to view. I just might have to scroll a bit. On the console (direct to the DVR's), I think I'll need to use an HDMI A/B switch that will let me switch between sources (DVR's) simply by pressing a physical button. I've done this for work and I see no reason it won't work here. Not a product issue. Setup and activation of the DVR was not hard. For the most part I just took the defaults. Mounting of the camera was straightforward. Install the mounting bracket with a few screws, push the camera onto it and it locks in place by means of a couple of clips. I was a little concerned a first that I would not be able to release the clips if I needed to because they are inside the bracket. Not an issue. Annke designed the bracket with slots on the sides so a screwdriver can be inserted to do this. I might swap out the screws provided for stainless steel. Running the BNC cable, as expected, took some effort. No fault of the product. I'm having a bit of an issue with the new group I created on the Windows app. The cameras get deleted from the group when I logoff from the Annke Vision app. I have a previously created group for which that does not happen. I'm also trying to work out getting the new camera to only record when motion is detected. I'm working with the Annke technical support team on both of these and expect to get them worked out. Last, but not least - Phyllis from the Customer Experience Team at Annke. After seeing my review she reached out to me to offer a solution - providing a compatible DVR. She also followed up to see if I had received the DVR and was able to install it to my satisfaction. Her emails were not canned responses. She clearly had ready my review and emails in detail and responded to my specific concerns. I have updated my rating. When we get the group and recording straightened out I will do so again. My first Annke product was purchased in 2015, about a year after Annke was established. I intend to continue to look to Annke for security equipment. Update 07/17/2024: Annke reached out to me personally via email and was truly concerned about my experience. It was not just a canned response. They are working with me to provide equipment to enable me to use the Pan/Tilt functions of the camera. They clarified that the camera has no zoom function. I had used the shorthand 'PTZ' because they are lumped together in the instruction manual and software. Also, I'd like to clarify re the different answers from two people at Annke. The first answer was via Amazon Q&A. It was not through a ticket opened with Annke. Once I opened a ticket, the answer was consistent. Looking forward to getting this up and going. PTZ did not work on my Annke DT81GB DVR. I received multiple answers to my question about this, which I appreciate. One of the answers was from Annke itself and it stated that the camera IS compatible with my DVR and that I had to enter the PTZ settings. Another said to contact Annke to get a firmware update. I have V3.4.75 build 170103. I did contact Annke. They said there was no need to enter settings as it's an Annke camera/DVR. They also supplied a link to a firmware update. They were forthright in telling me that it might not be compatible with my DVR. It wasn't - Firmware update mismatch. They also provided a link to the original firmware after I asked about reverting if the update proved faulty. I also asked about a firmware update for the camera. They did not answer that question until the third time I asked. The answer was that the camera already had the latest firmware. I'm disappointed the camera does not work. I'm also disappointed in the support. One Annke agent says it is compatible, another says it's not. And it took 3 tries to get an answer about the camera firmware. On the other hand, I got replies within 24 business hours via email, they were polite and they seemed to be trying to help. Finally, I'm curious how one Amazon customer got it to work on his DT81GB, but Annke and I could not get it to work on mine. Maybe he has DVR firmware that's different than what I have and what Annke provided as an update. It wold be nice if I could scroll through the page where Annke has the firmware versions stored and see if there's another with my DVR's model number to try. Annke support's final recommendation, barring getting a new DVR, was to return the camera to Amazon.

The following review describes an Issue that happened to me. I am now of the belief that My call to Annke was intercepted and redirected to a fraudulent interceptor that doused me into a bad situation. Annke Support has reached out and is now aware I leave the review so other know that it can happen and to not assume you are necessarily speaking to the person/company that the call was attended for. If it does not sound right, it may not be. Annke has deplorable Support Service, in my onion, why because they changed my credit card and then their support communication method was unworkable, resulting in no assistance at all. Gave produce 3 stars, because finally did get cameras to function with the Tigersecu Super HD DVR, no thanks to Annke customer support. ANNKE Support gets a big negative. Initial setup of the Annke two Pan Tilt camera the images showed immediately appeared on the monitor. However, the pan & tilt control functions did not. Contacted Tigersecu support for help getting the DVR to except the Annke cameras. Upon contacting Tigersecu, they imminently responded, indicating a possible 12 hour response time, which in part was due to time zone difference and their normal west coast business hours. Therefore, using the Amazon, ask for assistance, called Annke telephone number. The Annke lady, who was very difficult to understand, gave some spell about a $100 gift and insistence that I provide a credit card number. I declined the offer and ask to be connected to support assistance person. After a lengthy at times heated discussion including may indication that this sounded like a scam, and her assuring me it was not, it became apparent that they only way to get support, caed number was provided. Later that bank card was charged $1.95 and I keep getting emails from RocketGate. Now about Annke support, their system kept sending me email notifications to link to a service to receive said correspondence. Did that but was unable to navigate said system to ever get an answer to my issues/guestions. At one point it was so frustrating that I threated to return the two cameras to Amazon. At that point all communications with Annke ended. Fortunately, a few hour later, Tigersecu support emailed me with several troubleshooting suggestions and a YouTube link with a video method that might resolve my issue. Thanks to Tigersecu was able to get the cameras pan & tilt functions. Then when Tigersecu was thanked and told issue resolved, they ask how so that they could update their support for future requests of a similar nature, smart. It also appears that Premium Plus Savings of Huston Texas was also a participate in this deception. Having never solicited their service, they assigned me a member number on a date that corresponds to when the total deception transpired. I have no problem looking to Annke for future products.

I like it works great

Very good price, I have purchased two prior too this one going to purchase another soon