Can the Aqara U200 connect to Wi-Fi for remote control?

The U200 requires a Matter-enabled hub to connect to the internet. Only when paired with such a hub can it be controlled remotely through the hub’s compatible app.

Why isn't the motor working properly?

Please ensure the correct adapter is selected from the 9 incuded sizes and that the lock bodyis fimly secured to the door using the provided achesive pads if needed.

If I don’t have a compatible hub, can I still use the lock?

Yes. You can still use the basic features via Bluetooth in the Aqara app (like adding fingerprints, passcodes, and Auto Lock). However, features such as Home Key, remote unlocking, and automations will not be available.

Does this product support Apple Home Key?

Yes. The Aqara U200 supports unlocking with Apple Home Key, but it requires a Matter-enabled Apple hub (e.g., HomePod 2, HomePod mini, or Apple TV 4K 2021/2022).

Why is the fingerprint not unlocking the Aqara U200?

Ensure your finger and the sensor are clean and dry—wipe both with a clean cloth. Some fingerprints (e.g., children or elderly) may be too faint to recognize—try another family member to check if it’s a fingerprint or device issue.

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Aqara Smart Retrofit Lock U200 with Apple Home Key & Fingerprint, Silver | Keypad Included, Rechargeable Battery, Matter over Thread, Supports Apple Home, Alexa, SmartThings, Keyless Entry Door Lock

Aqara Smart Retrofit Lock U200 with Apple Home Key & Fingerprint, Silver | Keypad Included, Rechargeable Battery, Matter over Thread, Supports Apple Home, Alexa, SmartThings, Keyless Entry Door Lock

Product ID: 641816860

Details

Brand
Aqara
Item dimensions L x W x H
2.44 x 2.36 x
Lock Type
Biometric
Material
Polycarbonate
Special Feature
Fingerprint

🔋Rechargeable battery, 6-month life

🔐Matter over Thread native support

🖐️Fingerprint + Apple Home Key unlock

Description

🔒 Upgrade your door to smart security that fits your lifestyle — because your home deserves the future today.

LONG LASTING POWER - Rechargeable Li-Ion battery lasts up to 6 months on typical use, plus multi-power options for uninterrupted security.
HASSLE FREE RETROFIT - No drilling needed — installs easily over existing Euro or Scandi locks for instant smart home upgrade.
MULTI MODAL UNLOCKING - Unlock your door your way — fingerprint, Apple Home Key, password, NFC, app control, or mechanical key.
QUIET SMART AUTO LOCK - Enjoy whisper-quiet unlocking and smart auto-lock with gyroscope alerts to never leave your door unsecured.
SEAMLESS MATTER INTEGRATION - Connect effortlessly with Apple Home, Alexa, Google Home & more via native Thread support.

The Aqara Smart Retrofit Lock U200 is a sleek, silver biometric smart lock designed for easy retrofit installation. It supports native Matter over Thread connectivity, enabling seamless integration with Apple HomeKit, Alexa, Google Home, and more. Unlock options include fingerprint, Apple Home Key, password, NFC, and app control. Featuring a rechargeable battery with up to 6 months of life, quiet unlock mode, and smart auto-lock with gyroscope alerts, it offers advanced security and convenience. Compatible with Euro and select Scandi profiles, it’s built for professional millennials seeking a reliable, connected home upgrade.

Specifications

ASIN	B0D1BZPJP1
Additional Features	Fingerprint
Best Sellers Rank	#231,419 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #702 in Deadbolts
Brand Name	Aqara
Color	Silver
Connectivity Protocol	Matter Over Thread, Bluetooth
Control Method	App, Touch
Controller Type	Apple HomeKit
Customer Reviews	2.7 2.7 out of 5 stars (2,048)
Finish Types	Polished
Included Components	Smart Door Lock
Item Dimensions	2.44 x 2.36 x 5.98 inches
Item Type Name	Smart Lock
Item Weight	1.16 kg
Lock Type	Biometric
Manufacturer	Lumi United Technology Co., Ltd
Material Type	Polycarbonate
Model Name	Smart Lock U200
Model Number	EL-D02E
Number of Items	1
Number of Pieces	1
Recommended Uses For Product	Home Security
Shape	Rectangular
Style Name	Smart Lock
UPC	192784001608

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