I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

Jerky | Desertcart Macau

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

MOP$439

Duties & taxes included

In stock

Sold byAmazon MacauDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Macau.

Secure transaction

Description

🔥 Snack Bold, Snack Smart 💼

SHARE THE WILD SIDE - Perfect for busy professionals and social snackers—easy to share or stash for solo cravings.
SNACK READY ANYTIME - Two large resealable 9 oz bags keep you stocked and ready for on-the-go protein boosts.
POWER THROUGH YOUR DAY - Fuel your hustle with 10g of protein per serving—snacking that works as hard as you do.
GIFT THE ULTIMATE SNACK - No refrigeration needed—ideal for gifting dads, road warriors, or anyone who values quality and convenience.
PREMIUM BEEF PREMIUM TASTE - Crafted from 100% real beef and slow-smoked over hardwood for that bold, savory flavor you crave.

Jack Link's Original Beef Jerky Multipack offers two 9 oz bags of slow-smoked, 100% real beef jerky delivering 10g of protein per serving. Perfectly seasoned for a classic savory taste, this ready-to-eat, shelf-stable snack is designed for busy professionals seeking a high-protein, convenient, and shareable snack option.

Specifications

ASIN	B07JLT9FK9
ASIN	B07JLT9FK9
Age Range Description	9 to 12 Months
Allergen Information	Almonds Free
Best Sellers Rank	#1,094 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #12 in Jerky
Biological Source	Cow
Brand Name	Jack Link's
Color	Original
Container Type	Bag
Cuisine	North American
Customer Reviews	4.6 4.6 out of 5 stars (10,589)
Diet Type	Gluten Free
Flavor	Original
Global Trade Identification Number	00017082887344
Item Form	Strip
Item Highlight	Large Bags - Ready to Eat Real Meat Protein Snacks - 10g Protein per Serving - Made with 100% Real Beef
Item Package Weight	0.68 kg
Item Weight	1.1 pounds
Item model number	10000026279
Manufacturer	Link Snacks
Manufacturer	Link Snacks
Model Number	10000026279
Net Content Weight	1.1 pounds
Number of Items	2
Number of Pieces	2
Package Dimensions	12.28 x 7.36 x 4.21 inches; 1.13 pounds
Package Size Name	Pack of 2
Package Type Name	Bag
Part Number	10000026279
Product Firmness	Hard
Protein	11 g
Size	9 Ounce (Pack of 2)
Special Features	MSG Free
Specialty	Snack
UPC	017082887344
UPC	017082887344
Unit Count	18 Ounce
Units	18 Ounce
Vitamins And Minerals	23, 25.0, 460.0, 8 milligrams

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

MOP$439

Duties & taxes included

In stock

Sold byAmazon MacauDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Macau.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

View all Trustpilot reviews

Jerky

Details

Details

Description

Specifications

Common Questions